JPole Policies

  • Don’t be late! If you are more than 10 minutes late to class we reserve the right to give your spot to another student on the wait list. You will not be allowed to join the class and you will not receive a refund.'

  • Early sign-up recommended: Due to limited space in our classes, we recommend signing up ahead online to secure your spot.

  • Cancellations: We have an 8 hour cancelation policy for all group classes and a 24 hour cancelation policy for private classes. If you cancel without sufficient notice you will lose your spot in the class and will not receive a refund (monthly unlimited pass holders will be charged as well).

  • Walk-ins are welcome any time provided there is a space in the class


  • Minimum per class: If any class has less than 5 students within 3 hours of class start time, we reserve the right to cancel the class. A cancellation notice will be sent via email, about 3 hours in advance (morning classes will be cancelled the night before at 9pm).


  • Refunds and transfers: Class cards and memberships are non-refundable and non-transferable. Once you purchase your package/membership, pay attention to the expiration date. We will not extend the expiration date. Leftover classes from expired packages can rollover with the purchase of a new package.


  • Taking pictures and filming are NOT ALLOWED. Please respect other students’ privacy. You are welcome to take pictures or film at these times only: after class, during a private class, at parties or during a private practice session.



Behavior Policy


  • No phone conversations and text messaging during class.

  • No shoes other than dance shoes are allowed in the studio.

  • Please respect your instructor and classmates. We do not tolerate disrespecting or bullying other students.

  • We reserve the right to remove immediately from the studio any student who violates our Behavior Policy and to revoke their participation in any future classes at JPole. No refunds will be given to students who violate the Behavior Policy. 


  • All packages are valid for all classes (pole, flexibility, twerking etc.).

  • We respect the expiration date of all packages, we will not freeze/extend the expiration date.

  • No refunds/transfers.